Privacy Policy

NAMI El Paso respects and values your privacy. Any personal information provided is only used for the purpose of delivering a more personal experience. NAMI El Paso strongly recommends that you add a passcode to your device to further enhance your privacy.

Please read this Privacy Policy (the “Privacy Policy”) carefully to understand how NAMI El Paso (collectively referred to herein as “NAMI El Paso” or “we”) uses and protects the information provided to NAMI El Paso by any individual person or entity who accesses, uses, or registers to use the NAMI El Paso website (collectively referred to herein as “you” or “your”). This Privacy Policy applies to the NAMI El Paso website and any variations or successors to it, any NAMI El Paso computer software or applications downloadable or otherwise available from NAMI El Paso, and any services provided by NAMI El Paso (the “Website”).

This Privacy Policy applies to you and is part of the Terms of Service Agreement (“TOS”) of the Website.

All personal information that you provide through the Website is subject to and governed by this Privacy Policy. The Privacy Policy may be updated from time to time.

The access, usage, and registration of the Website is subject to the TOS and this Privacy Policy and indicates your agreement and acknowledgement to be bound by them.

Information Collected Automatically
When you access or use our Website, we automatically collect the following information about you: information about your use of the Website, including the operating system version of your device, type of device, access times, and IP address.

Use of Information
We may use information about you for various purposes, including to:

  • Provide, maintain, and improve the Website;

  • Send you notices, updates, confirmations, and support;

  • Monitor and analyze trends, usage, and activities in connection with our Website to improve and personalize the Website;

  • Link or combine with information we receive from others to help understand your needs and provide you with better service.

Protection for Children
NAMI El Paso does not seek to collect and has no intention of collecting personal information from individuals under the age of 18. Where appropriate, we take reasonable measures to inform children not to submit such information to our Website. If a child has provided us with personally identifiable information, we will use all reasonable efforts to delete such information from our database.

Sharing of Information
We may share aggregated, de-identified non-personal information about you as follows or as otherwise described in this Privacy Policy:

  • With other users of the Website (including some who may not be your contacts) by providing them with your usage behaviors;

  • With subcontractors, consultants, and other service providers who need access to such information to carry out work on our behalf;

  • In connection with, or during negotiations of, any merger, sale of NAMI El Paso assets, financing, or acquisition of all or a portion of our business to another company;

  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation;

  • To investigate suspected fraud, harassment, physical threats, or other violations of any law, rule, or regulation, the Website’s rules or policies, or the rights of third parties or to investigate any suspected conduct we deem improper.

  • We do not share mobile information with any third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.

Analytics Services Provided by Others
We may allow third parties to provide analytics services to us. These entities may use cookies and other technologies to collect information about your use of the Website, including your IP address, time spent on content, and linked services. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Retention of Personal Information
NAMI El Paso will only retain personal information about you for as long as it is necessary for the purposes described in this Privacy Policy.

Modifications and Updates
We may change this Privacy Policy from time to time. However, if at any time we plan to use personal information in a way that differs from this policy, we will post such changes here. Your continued use of the Website following the posting of any changes to this Privacy Policy constitutes your acceptance of any such changes. We encourage you to review the Privacy Policy periodically to stay informed about our practices and the ways you can help protect your privacy.

Contact Us
If you have any questions or concerns about this Privacy Policy or any privacy issues, please contact us at office@namiep.org.

Messaging Terms & Conditions

By opting in, you agree to receive informational text messages from NAMI El Paso. These messages may include reminders, event updates, volunteer opportunities, mental health education resources, and other NAMI El Paso-related notifications.

  • Message Frequency: Message frequency may vary based on your interaction with our services.

  • Message and Data Rates: Message and data rates may apply depending on your mobile carrier.

  • Help Information: For help, reply HELP or contact us at office@namiep.org.

  • Opt-Out: You can opt out at any time by replying STOP to any of our text messages.

We do not share mobile information with any third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.

By providing your phone number and opting in, you consent to receive text messages from NAMI El Paso. Participation is not a condition of any service or program. If you have any questions about this policy or need support, contact us at office@namiep.org.